Refund Policy
At Web Cube Solutions, we value your satisfaction and strive to provide high-quality services. If you have any concerns or issues related to our services, please contact us immediately, and we will do our best to address your concerns.
However, please note that we have a specific refund policy in place:
- Refund Eligibility: Refunds are only applicable to specific services as determined by Web Cube Solutions. Not all services are eligible for refunds.
- Refund Requests: To request a refund, you must send a written request via email to our customer support team at support@webcubesolutions.co.in. Please include the following details in your request:
- Your full name
- Contact information
- Service(s) for which you are requesting a refund
- Detailed reason for the refund request
- Any relevant supporting documents
- Refund Evaluation: Once we receive your refund request, our team will evaluate it based on the provided information and the terms of our refund policy. We may contact you for additional details if necessary.
- Refund Approval: If your refund request is approved, we will notify you of the approval and initiate the refund process. Please note that the time it takes for the refund to be processed may vary depending on the payment method and banking institutions.
- Refund Denial: If your refund request does not meet our refund policy criteria, we will notify you of the denial and provide reasons for the decision.
- Non-Refundable Services: Some services, such as domain registration, hosting fees, and third-party fees, are non-refundable. These services are clearly outlined as non-refundable when you purchase them.
- Partial Refunds: In some cases, we may offer partial refunds based on the extent of service utilization and the circumstances of the refund request.
- Chargebacks: Initiating a chargeback with your bank or payment provider without contacting Web Cube Solutions first may result in the suspension of services and additional fees. We strongly recommend reaching out to us directly to resolve any issues.
- Refund Timeframe: Please allow a reasonable timeframe for us to process your refund. The duration may vary depending on the payment method and financial institutions involved.
- Policy Updates: Web Cube Solutions reserves the right to modify or update this refund policy without prior notice. It is your responsibility to review the refund policy periodically for any changes.
For any questions or concerns regarding our refund policy, please contact our customer support team at support@webcubesolutions.co.in. We are here to assist you and ensure a satisfactory resolution to any issues you may encounter with our services.